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  • Customers like
    • Ease of booking vacations 1
    • Ease of check in and out 1
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    • Being lied to 4
    • Ripped us off 2
    • Thy ripped us off 2
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I inherited the timeshare from my parents. In the meantime I was battling MS . I have been in my wheelchair since 2001 and have tried to use the timeshare with very little luck due to the lack of disabled rooms and ramps for my wheelchair. The fees have gone up so much I struggle to pay with my SS income. When I try to contact someone to talk to I am sent to another # and then they pass the buck to someone else. I would love to be able to speak to somebody that will give me answers. Mike Read more

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Me and my husband took our son to branson for his birthday we got a good deal through save on branson but was told we had to go to a seminar at festiva or we would be charged on are credit card so we went was told it would take a hour we was in there for about 4 hours and we decided to go ahead and buy a vacation package we put down over 1,000 dollars everything sounded great yeah right we didn't get are reward credits when we tried to book a place to go we could never get in so we decided to cancel after we was told we had 30 days witch is a... Read more

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We were also lied to like crazy to make the original purchase. The main reason we decidded to pull the trigger was that we got in writing by the sales manager that we could bring our lab with us to any of the resorts. Well that was a lie since none of the reorts allow pets no matter what. The other major lie was that we could book stays and let our adult children check in and use them. Well guess what that was another false truth....and to beat it all we just used it last year to stay in north myrtle and the place was a dump!! WTH does the... Read more

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We were already owners for a few years and were offered a week-long vacation to Myrtle Beach at a fantastic price, and agreed to go through an "update meeting" with the Festiva Representative. There was no update, but a sales upgrade which we decided to do because the salesman told us and put into writing (not on the contract - in a memo type-note) that we would receive two extra weeks that they would 'buy' from us and rent to other people and that would pay our maintenance fees for the rest of time with Festiva. When I received the entire... Read more

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We were told we bought one type of time share membership but got a different one. It is right in the contract and they still will not acknowledge it. We hired a lawyer. They said, in a letter by Zelandia capital that if we paid them 5000.00 more we would be out of the contract. We have not paid them so far we have paid 5,000 plus 1800 =6800 had one week in Myrtle Beach when we signed up and one vacation in Orlando for the owners meeting. Zelanda says we owe them 3000.00 plus and we have no points.We have been unable to book a vacation... Read more

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Our Corporate Eiite Membership Certificate states that we would be enrolled in the Platinum Rewards program but they are now telling us we are "inactive" since it was only for two years. There is nothing on the membership certificate stating there was a limit on it. Not having this feature substantially reduces the value of the membership whose value is questionable anyway. Also the list of Adventure Club properties can change or be deleted at any time which with few or no properties it would make the Platinum Awards benefit of even less... Read more

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Completely upset about the fact that i tried to book a week at one of the resorts of Festiva in Florida with my points. Was told they had no units available that week. I go online to the resort as the general public and could get any unit i wanted paying cash! What a scam! Add comment

In September, 2014 I upgraded with Festiva and at that time they said they would take over my Silver Lakes Vacation Club account. As it turns out, they never did and I was penalized big time for not paying the 2015 maintenance fees. I have repeatedly called Marsha Guthrie at the Branson office and no reply. I need to know NOW what is happening to my account! Are the 2016 fees paid for. A Donna Crawford called me one time and said it would be taken care of but she did not tell me where to mail the statement and she has not answered. I do... Read more

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Lamentablemente la compañia de Festiva Adventure Club trabaja muy mal. Los telefonos no funcionan cuando uno trata de comunicarse. No contestan los email. He perdido mucho dinero *** ellos. Add comment

we bought points and were told we could roll them over and now being told we cant so basically it is worthless. and we are having a hard time selling it. we have to pay maintenance fee or it goes in a collection agengy. we cant get anyone to talk to us about selling they said it had to be paid off so we just did that and still getting the run around. just want to get rid of it. it has been a nightmare. they didn't mind getting our payment on time but are not willing to talk to us and don't care if we are unhappy about all the lies they told us Read more

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